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Manage billing, licences and seats

How to read your billing page: licences, seats, the soft limit, add-ons, and per-entity invoices.

Published on
July 15, 2026
Prerequisites
Sign up and create your company
How to create your Forsite account and company, and what happens once your Essentials licence starts.
Next Steps
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Overview

Manage your company's licences and understand your bill under Settings → Billing & Licenses. Forsite bills on actual usage: what you have provisioned is what you pay for.

Licences and seats

  • Your Essentials licence covers your sites, with each active site attached to it.
  • Seats reflect the people actually using Forsite in your company. Your bill is based on actual seats and sites, not estimates.

The soft limit

  • You can optionally set a soft limit on seats as a budget guardrail.
  • If usage goes over the limit you see a warning only. The soft limit never changes what you are charged, and if you do not set one, no warnings appear.

Add-ons

  • Optional modules such as Permits to Work and Site Audits can be enabled as you need them. A permit template has a template fee plus a per-site charge for each site it is active on.
  • Supplier Management is included free for new companies and is enabled automatically.

Invoices by billing entity

  1. Open the By Billing Entity tab.
  2. Each billing entity shows an itemised invoice of its assigned sites and their charges. Company-wide charges and unassigned sites appear under your primary entity.
  3. Click Download PDF to export an entity's invoice.

Troubleshooting

  • I cannot open Billing & Licenses → Billing is limited to Company Administrators. Ask your admin.
  • I am seeing over-limit warnings → Your seat usage has passed the soft limit you set. Raise the limit or review who has access. Your bill is unaffected.
  • A site's charges appear under the wrong entity → Check the site's billing-entity assignment. Unassigned sites roll into the primary entity.

FAQs

What is a seat?
A seat is a person using Forsite in your company. Billing counts actual seats, so removing someone's access is reflected in your bill.

Does the soft limit cap my bill?
No. It is a warning threshold only. Billing always follows actual usage.

How are permits billed?
Each permit template has a template fee, plus a per-site charge for each site where it is active. Current prices are on the pricing page.

Can I get a separate invoice per business entity?
Yes. Use the By Billing Entity tab and download each entity's PDF invoice.