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Site Configuration

How to set a site’s address, configure the geofence, and upload site information in the Admin Portal.

Published on
September 15, 2025

Overview

Configure your site’s address, geofence, and site information documents so contractors see the right details in the Forsite App and during inductions.

1) Set the site address

Purpose: establishes the official location used across maps and centres your geofence setup.

  1. Go to Sites → [select site] → Settings.
  2. Enter the full address (street, city, postcode, country).
  3. Save your changes.

Tip: If you adjust the address later, re-check your geofence so it still fits the property.

2) Draw the geofence (circle)

Purpose: defines the on-site boundary used for detection, check-in behaviour, and dashboard timelines.

  1. In Settings, open Geofence.
  2. Search for the address (Google Maps). The centre point snaps to that location.
  3. Fine-tune the centre point: click to move it so the circle covers the property.
  4. Adjust the radius until the perimeter fits the site.
    • Use at least a 50 m radius to allow for GPS accuracy.
    • Widen slightly if entrances are near the edge of the boundary.
  5. Save (or Close to discard).

3) Upload site information documents

Purpose: makes critical site documents available in inductions and in the Forsite App to all contractors assigned to the site.

  1. Go to Sites → [select site] → Documents → Site Information.
  2. Upload relevant documents, for example:
    • Site Plans, Evacuation Plans
    • Asbestos / Hazardous Material Registers
    • Hazard & Risk Registers
    • WHS Plans
  3. Save when finished.

These documents pull through to the site’s induction and are available at all times to contractors assigned to the site.

Permissions

Purpose: who is allowed to configure sites.
You must have Manage permission for Sites to edit Settings, Geofence, and Site Information.

Troubleshooting

Purpose: quick fixes for common configuration issues.

  • Can’t edit Settings/Geofence/Documents → You likely don’t have Manage permission for Sites. Contact your company admin.
  • Geofence doesn’t fit the property → Move the centre point and increase the radius (keep ≥ 50 m).
  • Map shows the wrong place → Re-search the address, then nudge the centre point manually.
  • Documents not showing in inductions/app → Confirm they’re uploaded to Documents → Site Information for the correct site, then Save.

FAQs

Q: What radius should I use for the geofence?
A: Use at least 50 m from the centre point and widen slightly to account for GPS accuracy and entrances near the edge.

Q: Do address changes automatically fix the geofence?
A: No. After changing the address, review and adjust the geofence centre point and radius as needed, then Save.

Q: Which documents should I upload under Site Information?
A: Typical inclusions are Site Plans, Evacuation Plans, Asbestos/Hazardous Material Registers, Hazard & Risk Registers, and WHS Plans for that site.

Q: Who can change a site’s configuration?
A: Only users with Manage permission for Sites. Or Company Administrators

Q: When will contractors see updated documents?
A: Once you Save the upload under Site Information, contractors assigned to the site can access them via the app and during their induction.