Incident Management That Goes Past the Report Form

Capture the event, assess it on your risk matrix, run the investigation, review whether controls failed, track corrective actions and close out with evidence. One case file from first report to final sign-off.
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A Complete Case File for Every Event

Logging an incident is the easy part. Forsite manages what comes after. Every event, from a near miss to a lost-time injury, becomes a structured case: typed and classified, risk-assessed on the matrix for its category, investigated to root cause, and closed out against checklists with the evidence attached.

Incident Management

Classification That Means Something

Type each event as an incident, near miss, injury event, hazard identification or observation, then classify it by detailed sub-type, criticality and affected zone. Sensitive events can be restricted to named people.

Investigation Built In

Root cause analysis, hazard analysis with control-failure capture, control effectiveness reviews and residual risk assessment are structured steps in the case, rather than attachments emailed around.

Close-Out With Evidence

Management review, worker consultation, injury follow-up and regulator notification each have their own checklist with file upload. Injury events require consultation automatically. Nothing closes on a handshake.

Rules That Route for You

Configurable rules fire on create or update: set a field, notify the right roles, escalate what matters. Serious events reach the right people without anyone forwarding an email.

Incident Management

Your Forms, Your Workflow

Build incident report forms in a drag-and-drop builder with over 40 module types, including signatures, body-part pickers, image upload and site-zone selectors. Define your own workflow states and role-gated transitions so incidents move through exactly the process your organisation runs. When the case closes, export a structured, print-ready report that covers the full investigation, numbered section by section.

See Incident Management in Action

Follow an incident from first report through investigation, corrective actions and close-out, ending with the printed report.

For Your Role

What It Means for Your Team

1-25

risk score per event

Every

injury event needs consultation

Log What Happened, Fast

When something happens on your site, open a case in minutes and record the event while the detail is still fresh. Every open investigation and corrective action for your site sits in one place, so nothing quietly stalls halfway to done.

Investigations That Stand Up

Every event follows the same process, so how well an investigation is run no longer depends on who ran it. Injury events cannot close without worker consultation, and the finished case holds the evidence a regulator or your board will ask to see.

Report From the Field

Raise a near miss or an injury straight from your phone before you leave site, with photos and the zone captured on the spot. If you were involved, you are consulted as part of the investigation, so what you saw goes on the record.

One Standard Across the Portfolio

Every site investigates to the same standard, whoever runs the day to day. You get one auditable trail of what happened, what failed and what changed, across the whole portfolio, so your officer duties are backed by evidence rather than assurances.

The Problem we're Solving

Most incidents get logged, then lost.

The event gets captured, and then the investigation, the actions and the evidence drift off into inboxes and spreadsheets, so there is no single trail when it matters most.
01
Report and Forget
The report goes in, but no one owns what comes next, so the failure behind it is free to happen again.
02
Evidence Scattered Everywhere
Statements, photos and findings sit in separate emails and folders, so rebuilding what happened takes days when a regulator asks.
03
Serious Events Surface Late
The people who need to act on a serious event hear about it second-hand, long after they could have done something.
How it Works

How Forsite Makes It Easy

01

Report the Event

Anyone on site logs an incident, near miss or observation from the app or the portal, with photos and location captured on the spot.
02

Classify and Assess

Type and classify the event, then score it on the risk matrix for its category so its severity is recorded the same way every time.
03

Investigate to Root Cause

Work through the investigation to find why it happened, record which controls failed, and reassess the residual risk.
04

Action and Close Out

Raise corrective actions with owners and deadlines, complete the close-out checklists with evidence attached, then sign the case off.
Ready to streamline your process? Get a closer look at how Forsite simplifies every step.
Trusted On Site

“What we value in Forsite is the ability to manage a range of site and health and safety requirements across our national portfolio of properties — all within one simple to use web portal. There are regularly new features or enhancements made being deployed, which further improves the value of the solution to us.”

Simi Mukherjee

Head of Facilities & Sustainability - PMG Funds Group

Related Features

These features work together to keep your site compliant from day one.

Forsite features are designed to connect—automating tasks, reducing admin, and keeping your sites safe and compliant
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Service Provider Management

Track which providers are linked to incidents for compliance oversight and trend analysis.
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Form Builder

Create custom incident reporting forms to standardize what gets captured and ensure consistency.
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Hazard & Risk Register

Log incidents that result from known hazards—or flag new ones during investigation.
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Corrective Actions & Tasks

Assign and track follow-up actions to internal teams to close out incident investigations.
Everything works better, together. Explore the tools that connect seamlessly with this feature.
Contact us

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