Our Privacy Commitment:

At Forsite, we are committed to transparency and clarity in how we handle your personal information. Through your use of Forsite's Services, you generate information that may include personal data about you and your Permitted Users. This Privacy Policy outlines how we manage this information, what we collect, how it is used, and who has access to it.

Our Core Principles:

  • Forsite primarily acts as a data processor, processing personal data on behalf of its clients
  • We collect, store, use, and disclose personal information strictly in accordance with all applicable privacy laws.
  • Your personal information is only used when necessary to deliver our services or conduct necessary business activities.
  • We will not use or disclose your personal information for unrelated purposes without obtaining your prior consent.

Privacy Policy Scope:

This Privacy Policy details how we fulfil our obligations under the:

  • New Zealand Privacy Act 2020
  • UK Data Protection Act 2018
  • United Kingdom General Data Protection Regulation (GDPR)

We comply with these regulations regarding the collection, storage, use, and disclosure of your personal information. They outline your rights to access, correct, or delete information we hold about you.

Personal Information Definition:

In this context, "personal information" means any information that can identify you, such as your name, email, telephone number, location, etc.

Consent:

By using our Services, or providing personal information to us, you agree to the collection, use, storage, and disclosure of your information as described in this Privacy Policy and aligned with the Forsite Customer Terms.

Policy Updates:

We may update this Privacy Policy occasionally and will notify you of changes through our website or via email. It is your responsibility to review these changes and maintain an updated email address with us.

Information Collection:

Directly Provided Information:
Typically, we collect information directly from you and your Permitted Users when you/they subscribe to and use our Services.

From Third Parties:
We may receive personal information about you from trusted third parties, including public databases or background checks.

Automatically Collected Information:
When you visit our websites or use our Services, we may automatically collect certain information, such as your IP address, device type, and location. This collection may involve cookies or similar technologies.

Created Information:
We generate information through your interactions with our Services and on behalf of our clients.

Use of Information as a Data Processor:

As a data processor, Forsite collects and processes personal information strictly as directed by our clients, who act as data controllers.

Our processing activities are dedicated to delivering the contracted services and include:

  • Service Delivery: Processing personal information to execute the health and safety monitoring services as specified by our client. This includes facilitating the operation of the Forsite app, through which contractors register and assign themselves to sites as directed by our clients.
  • Data Management: Handling data securely and ensuring its integrity as we collect and present it to our clients through our portal. We ensure that the information remains accurate and accessible for clients to review and manage their operations.
  • Client Support: Responding to client requests related to the services provided, including technical support and query resolution, ensuring effective use of the Forsite platform.
  • Legal Compliance: Processing information in compliance with relevant legal obligations as a processor, which may include responding to lawful requests for data or assisting clients in meeting their compliance requirements.
  • Research and Development: Conducting data processing for research and development purposes strictly under the direction and with the authorization of our clients, aimed at enhancing the services provided.

In all activities, Forsite adheres to the instructions provided by our clients, ensuring that personal information is used only to the extent necessary for the provision of contracted services and within the bounds of applicable data protection laws.

Location Services:

Our Services utilize location data to function effectively, such as showing you nearby sites or managing site-specific services. Location information is only shared with site managers when you are on-site and is used for health and safety purposes.

Disclosure Practices:

We do not sell, trade, or rent your personal information without your consent. We may disclose your information where required by law or to protect our rights.

International Data Transfers:

For New Zealand Residents:
We transfer personal data in accordance with the Privacy Act 2020, which ensures that any data transferred outside New Zealand must be protected by standards that are comparable to the protections offered by New Zealand law.
We use contractual clauses, corporate rules, and other legally approved mechanisms to safeguard the transfer of your data.

For Australian and UK Residents:
In compliance with the UK General Data Protection Regulation (UK GDPR), we ensure that data transfers outside the UK are conducted using appropriate safeguards. Forsite UK Limited is registered with the Information Commissioners Office (ICO) as a Tier 1 data processor. Additionally, for Australian residents, we adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988, ensuring that all data transfers outside of Australia are conducted with similar safeguards and in accordance with our obligations under Australian law.

We are committed to protecting the privacy and security of all personal data, regardless of where our users are located.

Additional Safeguards:

We implement robust technical and organizational measures to protect data during transit and storage. This includes encryption, secure data storage practices, and security assessments.

By using our services, you acknowledge and agree to these provisions for the international transfer of your data. If you have questions or require more detailed information about the specific safeguards used for transferring your data, please contact our data protection officer.

Data Security:

We use industry-standard measures to protect your information but cannot guarantee its absolute security. It is also important for you to protect against unauthorized access to your password and to your computer.

Third-Party Links:

Our website may link to other sites not controlled by us, and we are not responsible for their privacy practices or content.

Communication Preferences:

You can manage your communication preferences and unsubscribe from our marketing messages at any time.

Access to Information:

You are entitled to access and correct your personal information that we hold. There may be costs associated with providing this information.

Retention of Information:

We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy.

Contact Us:

For any questions or concerns about our privacy practices, please contact our Privacy Officer at customersupport@getforsite.com